ELVAN LAPIS JEWELLERY PRIVACY POLICY

As Elvan Lapis Jewellery, we attach great importance to the privacy of our customers and visitors. This Privacy Policy explains how your personal data is collected, used, stored and protected.

1. Information Collected In order to provide our
Services and improve your experience, we may collect the following information:

  • Identity Information: Name, surname.
  • Contact Information: Phone number, e-mail address, address.
  • Payment Information: Payment information required to complete your orders.
  • Usage Data: Transactions made through our website and mobile application, IP address, device information and cookie data.

2. Method of Data Collection
Your personal data;

  • Through forms on our website,
  • With cookies and similar technologies,
  • Through customer support services,
  • Can be collected through event and campaign registrations.

3. Purposes of Use of Data
The personal data collected are processed for the following purposes:

  • Receiving, processing and ensuring delivery of orders,
  • Realization of payment transactions,
  • Customer relationship management,
  • Improving our services and enhancing user experience,
  • Fulfillment of legal obligations.

4. Data Sharing
Your personal data may be shared with third parties in the following cases:

  • With logistics companies for the delivery of orders,
  • With banks and payment service providers for payment processing,
  • With authorities in line with legal requirements.

Your personal data is never shared with third parties for commercial purposes.

5. Data Retention Period
Personal data are stored for the period required by the purpose of processing or within the framework of the periods specified in the relevant legislation. At the end of these periods, the data is securely deleted, destroyed or anonymized.

6. Security Measures
We take the necessary technical and administrative measures to protect your personal data. Advanced security systems are used against data breaches and unauthorized access risks.

7. Cookie Policy
Cookies are used on our website. Cookies may be used to improve your user experience, analyze website traffic and provide you with customized content. You can change your cookie preferences in your browser settings.

8. Your Rights
Regarding your personal data, you have the following rights under Article 11 of the KVKK:

  • Find out if your data is being processed,
  • Request information if processed,
  • Learn the purpose of processing and whether it is used in accordance with these purposes,
  • Request correction if incomplete or incorrectly processed,
  • Request deletion or destruction of your data,
  • Learn about transfers to relevant third parties,
  • Do not object to processing activities.

9. Application and Contact
You can submit your requests regarding your personal data by sending an e-mail to[info@elvanlapis.com] or by making a written application to [Adres]. Your requests will be evaluated and finalized within the legal periods.

10. Policy Updates
This Privacy Policy may be updated depending on legal regulations and our services. Updates will be announced on our website.

As Elvan Lapis Jewellery, we are committed to protecting the privacy and security of your personal data.